• Processing Time

Most of our products are handmade and many are made to order. Therefore please allow 3-5 working days for production before your order ships.

All orders are sent in Queenie & Lily pouches or gift boxes in padded mail bags to protect them during delivery.

UK orders are are sent by Royal Mail Recorded delivery (Delivery approx 3-5 working days from shipping date)

Standard UK Delivery £2.95

All International orders are sent by Royal Mail International tracked and signed delivery (Delivery approx 7-10 working days from shipping date)

Worldwide Delivery £9.95

All orders require a signature on delivery.

  • Customs Fees

    When shipping internationally Queenie & Lily is not responsible for any and all customs fees, taxes, tariffs or duties.
    Please note we are are unable to declare the package for any value other than the total product value which must be displayed on the outside of the package.

    Delivery Address

    Orders are sent to the address provided by you during checkout. We do not check addresses before sending so please ensure you have input the correct address.
    Items returned to us due to incorrect delivery address will not have the postage refunded.